Responsible Gaming
Gaming Should Be Entertainment
At jasminherrera.com, we believe that online gaming should be enjoyed as entertainment only. Gambling is not a way to earn money or solve financial problems. It should never be viewed as an investment or a reliable source of income.
We are committed to promoting responsible gaming practices and supporting the wellbeing of our players. Please gamble within your means and only with money you can afford to lose.
Age Verification
Online gaming is strictly for players aged 18 years and older (or the legal gambling age in your state or territory). It is your responsibility to ensure you meet all legal requirements to participate in online gaming in Australia.
We do not knowingly permit access to individuals under the legal age. If you are under 18, please do not attempt to register or participate in gaming activities.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of these warning signs, please seek help immediately:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to try to recover lost money
- Neglecting family, friends, work, or education due to gaming
- Hiding or lying about your gambling activities
- Experiencing mood swings related to gaming outcomes
- Feeling anxious or irritable when unable to gamble
- Using gambling to escape stress, anxiety, or other negative emotions
- Borrowing money or accumulating debt to fund gambling
- Unsuccessful attempts to cut down or control gambling
- Experiencing financial, relationship, or employment problems due to gambling
If you recognise any of these signs in yourself or someone you know, please reach out for support.
Self-Help Tools & Player Protection
We provide a range of tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount of money you are willing to deposit per day, week, or month.
- Loss Limits: Set a maximum amount of money you are willing to lose during a gaming session.
- Session Time Limits: Restrict the length of time you can spend gaming in one session.
- Reality Checks: Enable reminders that appear during gameplay to notify you of the time and money spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming activities if you feel you need a break.
To access these tools, visit your account settings or contact our customer support team. We are here to support you in maintaining control.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support in Australia and internationally:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling service for people concerned about their gambling or someone else's gambling. - Gambler's Help
Telephone: 1800 858 858
Free and confidential support service across Victoria.
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free support, information, and counselling for problem gamblers. - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for responsible gambling practices.
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National Helpline: 1-800-522-4700
Free, confidential support and referral services.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1 372 374 (free helpline)
Federal centre for health education offering support and information.
If You Need Help
If you are experiencing problems with gambling, please seek help immediately. There is no shame in asking for support — problem gambling is treatable, and help is available.
Contact one of the support organisations listed above or speak with your GP who can provide referrals to appropriate services. Your wellbeing is important to us.
Remember: Gambling should be fun. If it stops being fun, stop playing and reach out for help.